How We Verify

Every professional listed on Neighborhood Registry has had their license checked directly against the issuing authority’s public record — the state real estate commission, the NMLS, the state insurance department, or the trade licensing board. Not self-reported, and not taken from another directory. Each check is dated, sourced, and published on the professional’s own verification record page.

What we check

  • The license number and its current status (active, expired, suspended, or revoked)
  • That the license is held by the person or business named on the profile
  • The issuing authority, with a link to the authority’s own public record
  • For firms: the brokerage or company the professional operates under

The public record

Every verified professional has a public verification record (for example, Ashley Watters’ record). It shows the license and authority, the date the license was first verified, the date of the last confirmed check, and the date of the next formal re-verification. The record is the single source for those dates — if you ever see a different date somewhere else on this site, the record page is the one to trust, and we want to hear about the discrepancy.

How often licenses are re-checked

Licenses are re-checked on a weekly cycle, and every record is formally re-verified every 12 months, on the anniversary of its initial verification. Some authorities’ lookup systems cannot be read automatically; for those records the formal annual re-verification is the governing check, and the record page shows the last confirmed date rather than an estimate. We do not move a “last checked” date unless a check actually confirmed the license.

What happens when a license lapses

If a check finds a license expired, suspended, or revoked — or a record passes its re-verification date unconfirmed — the professional is flagged and notified, and given a short grace period to restore the license or complete the re-verification. If it is not resolved, the profile loses its verified status and is removed from the directory until the license is restored and re-verified. A lapsed record is never quietly extended.

What “verified” does and does not mean

“Verified” means one specific thing: on the date shown, the issuing authority’s public record showed this person or business holding this license, in good standing. It is not a guarantee of anyone’s work, pricing, or availability, and it is not an endorsement. Reviews on profiles come from the professional’s clients. Verification covers the license — the credential a homeowner cannot easily check on their own.

Check a license yourself

Found an error in a record, or a date that doesn’t match? Contact us at CWATTERS@PRIMERES.COM and we will correct the record — corrections are part of the public history, not silent edits.